Track Overview
Production Readiness
A production readiness review is used by software companies to determine whether the design and implementation of the system is ready to be released to its customers. The process is used to identify and address the reliability of a service, sufficiency of the coverage of privacy and security needs, and the ease of the operability. This track explores what types of aspects of software need to be prepared to start taking on full production load with customer’s data. Topics include observability, emergency response, capacity planning, release processes, and SLOs for availability and latency.
From this track
Production Readiness: Fighting Fires or Building Better Systems?
Wednesday Nov 10 / 11:10AM EST
In 2018 Tanya Reilly gave a talk called ‘The History of Fire Escapes’ in which she argues that we need to ‘focus on better software, not better incident response’. When I was recently asked how much time SREs should spend firefighting, that talk came to mind. The ideal...

Laura Nolan
Senior Staff Engineer @Slack, Contributor to Seeking SRE, & SRECon Steering Committee
Prod Lessons - Deployment Validation and Graceful Degradation
Wednesday Nov 10 / 12:10PM EST
Key to Site Reliability Engineering is building frameworks and “guardrails” that enable the product to be developed safely. If patterns can be identified in outages and bugs, preventing those problems systematically gives SRE unparalleled leverage to improve stability. During...

Anika Mukherji
Software Engineer @Pinterest
Incidents, PRRs, and Psychological Safety
Wednesday Nov 10 / 01:10PM EST
A Production Readiness Review is a process that identifies the reliability needs of a service based on its specific details. Few organizations have the benefit of starting with a robust PRR process. In most instances, the PRR process came about because of a production incident. The fact is there...

Nora Jones
Founder and CEO @jeli_io
Panel: Real-World Production Readiness
Wednesday Nov 10 / 02:10PM EST
What does it mean for an app to truly be ready for Production? Join Ines Sombra (Senior Director of Engineering at Fastly), Kolton Andrus (CEO of Gremlin), and Laura Nolan (Seeking SRE Contributor) as we discuss production readiness. Topics we’ll dive into range from the...

Kolton Andrus
Founder and CEO of @GremlinInc

Laura Nolan
Senior Staff Engineer @Slack, Contributor to Seeking SRE, & SRECon Steering Committee

Ines Sombra
Director of Engineering @Fastly
Speakers from this track

Laura Nolan
Senior Staff Engineer @Slack, Contributor to Seeking SRE, & SRECon Steering Committee
Laura Nolan's background is in Site Reliability Engineering, software engineering, distributed systems, and computer science. She wrote the 'Managing Critical State' chapter in the O'Reilly 'Site Reliability Engineering' book, as well as contributing to the more recent...
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Anika Mukherji
Software Engineer @Pinterest
Anika is a senior SRE at Pinterest's HQ in San Francisco. She is embedded in several teams, including the API platform team, the web platform team, the traffic team and the continuous delivery team. She focuses on making the core "Pinner" experience reliable and measurable, with a...
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Nora Jones
Founder and CEO @jeli_io
Nora is the founder and CEO of Jeli. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. In November 2017 she keynoted at AWS re:Invent to share her experiences helping...
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Kolton Andrus
Founder and CEO of @GremlinInc
Kolton is the founder of Gremlin Inc - helping companies build more robust services. He was a Chaos Engineer at Netflix, focused on the resilience of the Edge services. He designed and built FIT: Netflix’s failure injection service. Prior he improved the performance and reliability of the...
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Ines Sombra
Director of Engineering @Fastly
Ines Sombra is a Senior Director of Engineering at Fastly, where she spends her time helping the Web go faster. Ines holds an M.S. in Computology with an emphasis on Cheesy 80’s Rock Ballads. She has a fondness for steak, fernet, and running after a toddler who won't stay put....
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Track Host

Ines Sombra
Director of Engineering @Fastly
Track Host

Ines Sombra
Director of Engineering @Fastly
Ines Sombra is a Senior Director of Engineering at Fastly, where she spends her time helping the Web go faster. Ines holds an M.S. in Computology with an emphasis on Cheesy 80’s Rock Ballads. She has a fondness for steak, fernet, and running after a toddler who won't stay put....
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